The dreaded “I’m sorry but he is out of units,” speech is something I hate giving to patients. As much as I would love to be able to have all of our Xytex sperm bank donors available at all times, the inevitable does happen. We recommend that you select the top three (sometimes five) sperm donors that you would like to use. This will give you a better chance of not being disappointed when calling to order.
However, if you’ve found your dream donor and won’t settle for anyone else, we do have a pending list available. A pending list is a list of people waiting on a specific sperm donor. These people will be contacted first when units are available. Although Xytex cannot guarantee that units will be released on a sperm donor, being on a pending list is your best chance of getting units. We would not be able to tell you the exact date of the next release, but can give you an idea if the sperm donor is still active. Typically once the donor’s blood is drawn, it takes three weeks to receive the completed and passing lab results and paperwork to start calling the patients on the pending list.
Depending on how many units are released will determine how many people are called. Each person called from the list will receive 24 hours to return the call and is able to purchase up to eight units. If you are on a donor’s pending list and you are notified of the donor’s availability but do not call back, your name is dropped from the list and the next person is contacted. If we do not make it to your name on the pending list, your name will remain until the next release. There is a $25 pending list fee that is charged when you make a purchase. If you do not place an order, there is no fee involved.
A pending list is also available for our retired sperm donors. Xytex sperm bank stores units on site for patients for months and sometimes years. Occasionally, a patient will have leftover units after her treatment has been completed. A patient may have a retired donor on reserve and then cancel her ownership of those units. These units would then be offered to the first name on the pending list. This has helped a lot of past clients fulfill their dreams of having a biological sibling for their child. If you are waiting on units for a second pregnancy, please inform the client relations specialist. Those who are trying for a second baby with the same sperm donor will have the opportunity to purchase units from their donor before those clients who do not already have a child with the donor.
I really hope that everyone is able to get their first choice sperm donor. Going through all the profiles and deciding who will be the biological father is a complicated and important choice. Xytex sperm bank is here to help you and wants you to feel comfortable with your selection. If you ever just need to talk through your selection or would like staff impressions, Xytex’s client relations specialists are eager to help. We will be happy to place you on a pending list for your sperm donor and contact you as soon as those units are available.
–Amber, Client Relations Specialist
Tags: Insemination, Sperm Bank, Sperm Bank Information, Sperm donor
Even though she’s officially known as one of Xytex’s client relations specialists, Caroline Calloway knows that her real job is being a cheerleader, a helper, a listener and a friend.
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